site hit counter

Training Specialist

Full Time
Atlanta, GA 30309
Posted 30+ days ago
Job description
General Summary:
  • This position is eligible for remote flexibility. Details will be discussed in the interview process.

Alston & Bird LLP has grown to become a leading international firm while remaining steeped in a culture with client service and teamwork as the cornerstones of all that we do. As a Training Specialist you will work within the Practice Innovation Group, whose goal is to provide everyone at the firm with the applications, resources, and training they need to succeed. The Training Specialist role at Alston & Bird is unique in that you will usually be brought it at the beginning of projects and deployments so that you can test and learn the systems before developing documentation/videos and providing training. Further, because we believe collaboration is the key to success in training efforts, you will work closely with peers, managers, directors, and leadership from all business units firmwide in order to determine, design, and deliver high impact training. Essential Duties:
  • Comprehensively train and orientate new and existing Alston & Bird employees on firm policies, procedures, and operation and layout of computer, remote technologies, telephone systems, and any other technical requirements.
  • Train all employees on computer system specific to job requirements and needs.
  • Assist in assessment of training needs throughout the firm and develop training courses and other deliveries to address performance and productivity improvement.
  • Assist in all stages of new product software rollouts – needs assessment, course design, development of training materials, schedule coordination, communications/marketing, training delivery, and tracking.
  • Ensure that all training decisions and outputs support the firm’s overall business strategies.
  • Manage training-based projects.
  • Anticipate and/or respond quickly to customer needs and requests and provide the highest level of customer service in all interactions.
  • Maintain a technical knowledge of all aspects of Alston & Bird’s technology infrastructure. Remain current with enhancements made to software packages supported by the firm.
  • Write, update, and distribute training materials.
  • Develop eLearning content.
  • Deliver live, online training sessions.
  • Deliver hybrid training as needed and moderate your own sessions.
  • Deliver instruction in a classroom setting with one to several employees.
  • Travel to remote offices and train users as needed (very infrequently).
  • Support ABuniversity (the firm’s LMS) by posting, uploading, and managing courses, classes, and related training information and materials.
  • Time permitting, and at discretion of supervisor, assist in other projects within any other A&B department
Skills Needed to be Successful:
  • Ability to establish successful working relationships throughout the firm
  • Ability to effectively handle email, chats, and telephone contacts with all levels of firm personnel and external clients and vendors
  • Excellent organizational skills for preparing training and prioritizing workload
  • Thorough command of the English language, including excellent spelling, grammar, punctuation, and syntax
  • Expert knowledge of firm and legal software and Microsoft Office products combined with an overall technical aptitude
  • Ability to originate, re-write, and update software user instructions
  • Ability to comprehend and have thorough working knowledge of computers and software for training personnel
  • Must have at least 3 or more years of solid professional experience in training. Legal training experience is preferred.
  • Associates or bachelor’s degree is not required but preferred.
  • Equivalent work experience/education will be taken into consideration.
Additional Information: Alston & Bird LLP is an Equal Opportunity Employer does not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.
The statements contained in this position description are not necessarily all-inclusive, additional duties and responsibilities may be assigned and requirements may vary from time to time.
If you need assistance or an accommodation due to a disability you may contact us at [email protected]
Professional business references and a background check will be required for all final applicants selected for a position.
Alston & Bird is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Alston & Bird hires the candidate.

Intrested in this job?

Related Jobs

All Related Listed jobs

OneAmerica Financial Partners, Inc South Portland, ME 04106 $16.50 - $18.00 an hour 3 days ago

We keep our promises, so we can help them achieve their goals and realize their definition of financial success. Maintain required levels of confidentiality.

Advance your Analytics career at Liberty Mutual Insurance- A Fortune 100 Company! The Operational Analytics department within Global Retail Markets U.S. Insights & Solutions is actively

Hyatt Regency Chicago Chicago, IL 60601 Today

Resumen El candidato debe tener fuertes habilidades en electricidad (resolucin de problemas y arreglo de equipos elctricos y otros equipos asociados, conocimiento de planos y diagramas de

Easter Seals Wisconsin Wisconsin Dells, WI 53965 21 days ago

Program Benefits: * AmeriCorps members will be provided room and board while serving during respite weekends. Job Types: Part-time, Temporary.

MTech Mechanical Westminster, CO 80234 $35 - $40 an hour 29 days ago

Position Title: Client Site Manager - Shea FLSA Status: Non-Exempt. Reports to: Service Operations Manager Location: Westminster, CO.

Northshore School District Bothell, WA 98021 Today

Thank you for your interest in a career with us! The Northshore School District is committed to a diverse workforce that reflects our students and our community, one that embraces and models equity

AlliedTravelWeb South Bend, IN Today

Histologist needed for 13 week travel assignment. The HT traveler will perform; gross trimming of tissues and organs systems, processing, paraffin embedding, and sectioning for pathological analysis.

Cayuga Medical Center Chemung County, NY Today

This position will be responsible for implementing procedures for the initial credentialing and re-credentialing of providers with CMC, CAP, and third-party payors. Will maintain computerized

Thriveworks Davie, FL Today

Thriveworks is currently seeking Licensed Clinicians to provide a mix of telehealth and face-to-face sessions in Davie, FL. Thriveworks is a clinician-founded national private practice group with

Coachella Valley Arena Palm Springs, CA 92262 Today

Description: ABOUT ACRISURE ARENA: Americas hottest music festival destination is finally getting the world-class arena it deserves. Opening in December 2022, the Acrisure Arena will provide